INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following personal data about you:
Information and documentation that you provide to us for registration. Such information may include, but is not limited to, Company name, Company website, Registration number, Registration data, Registered address, Busines address, Phone number, Email, Telegram, WhatsApp.
Such a record may include your first name, last name, e-mail address, telephone number, company name and other personal data that you may disclose to us during such communication;
If you have been granted access to the Client Interface – information about your visits, including but not limited to location data, web logs, other communication data and resources that you access;
Information about you as a Customer that we receive from other sources, including but not limited to our business partners, service providers and subcontractors.
We may also collect non-personal information about you that does not identify you as a specific person. Such non-personal information we may collect includes:
Browser and device data, such as IP address, operating system and browser type. This is statistical data on the activities and browsing patterns of the Website and does not identify any person;
Cookie data, such as time spent on the Website, pages visited, language preferences and other anonymous traffic data;
Company data, such as company name, product and service offerings, jurisdiction.
HOW WE USE PERSONAL DATA
We use your personal data in order to provide you with our services/products and to enter into contracts and fulfill our contractual obligations accordingly. In this regard, we rely on the contract concluded by you and Smart Gates as a valid basis for processing your personal data.
We use your personal data to allow you, as a Customer, to use our services/ products. In this regard, we rely on the legitimate interests we pursue.
We are also required by law to carry out various activities at all times to prevent fraud, money laundering and terrorist financing, as well as to comply with other legal obligations. In this regard, we rely on the need to comply with a legal obligation as a legitimate basis for processing your personal data.
In addition, we process personal data for the purpose of carrying out various marketing activities and in this regard we rely on your consent as a valid basis for processing your personal data.
Examples of how we may use your personal data include:
- to provide you with information, products or services requested from us;
- to provide you with information that we believe may be of interest to you, provided that you have consented to be contacted for such purposes;
- to notify you of changes to our products or services;
- to ensure that content from the Website is presented in the most effective manner and to ensure the security of our Website;
- to allow you to use interactive features of our Website;
- to administer our Website;
- to verify your identity in order to comply with legal/regulatory requirements;
- monitor any possible risks of fraud, money laundering, terrorist financing or crime;
- respond to your inquiries and provide customer support;
- conduct marketing research and carry out marketing activities.
HOW LONG WE WILL KEEP YOUR PERSONAL DATA
We will retain your personal data for the period necessary to achieve the purposes listed above, unless a longer retention period is required or permitted by law. Please keep in mind that we may be required to retain your personal data for various legal or regulatory reasons, such as to ensure proper processing, settlement, refund or refund for transactions, as well as to investigate any potential fraud and to comply with anti-money laundering and terrorist financing laws and other legal requirements. This means that in the event that you, stop using our services, we will still store certain personal data to comply with our legal obligations.
USE OF SERVICES BY MINORS
The services/products we provide are not intended for persons under the age of sixteen, and we kindly ask such persons not to disclose their personal data to us.
HOW WE DISCLOSE PERSONAL DATA
Under certain circumstances, we may disclose the personal data we have collected about you to the following categories of recipients:
Third Party Financial Institutions. This may include card organizations, payment systems and credit and financial institutions where you maintain your payment account or any other type of account;
Credit and reference agencies. We may share personal data with credit reference agencies to conduct credit checks and obtain credit reports;
Third Party Service Providers. We disclose personal data to service providers only when it is necessary to ensure the provision of our services.
Third Parties in Relation to Business Transfers. For example, if we sell a business or assets or merge with another business entity, we may need to disclose personal data to potential business owners or partners.
You have certain rights in relation to how we process your personal data:
You have the right to access your personal data and to receive information about your personal data that we process. You can do this by logging into your customer interface account or by contacting us at the firstname.lastname@example.org;
You have the right to correct the information we hold about you if it is inaccurate, and you may do so by logging into your customer interface account or by contacting us at email@example.com;
You have the right to object to the processing of your personal data;
You have the right to withdraw your consent to the processing of your personal data for marketing purposes. We will inform you (prior to the collection of your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes;
You can also ask us to delete your personal data or stop processing your personal data. However, please note that this right may be subject to certain exceptions. Namely, in situations where we are legally obliged to store your personal data, we will not be able to comply with your request, in which case we will inform you about it;
You may also ask us to provide you with your personal data or to transfer it directly to another controller, and we will comply with such a request, provided that the processing of personal data previously carried out by us was based on your consent or was necessary for the performance of the contract and when it is technically feasible;
You have the right to lodge a complaint with the Information Commissioners if you believe that we have not complied with the requirements of the General Data Protection Regulation in relation to your personal data.
All information provided by you to us is stored on secure servers and we use appropriate organizational, technical and administrative measures to protect your personal data. Once your information is received, we use strict procedures and security features to prevent any unauthorized access.
However, please note that no transmission of information over the Internet is completely secure, and no storage system is guaranteed to be completely secure. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.